Go to Folder, type the path: ~/library/logs. Turn on Logging for troubleshooting check box.Ĭollect the client log files for Lync for Mac: Turn off Logging for troubleshooting: just uncheck the Reproduce the issue: input your credential and log into the Lync client. Preferences > General > select Turn on Logging for troubleshooting check box. Turn on logging for troubleshooting in Lync for Mac. To collect the client logs, please refer to the detailed steps below: Note: If you are not an admin then please involve your Office 365 admin in getting the tenant information. To further investigate the issue, I have sent a private message toĬollect the Lync client logs and your tenant information.